Thursday  1st, Friday 2nd, Monday 5th and  Tuesday 6th October 2015

Conflict Management Coaching is a one to one technique, in which a trained coach assists a client to effectively prevent or manage disputes and to enhance their conflict management skills across a variety of settings. These include organisations, workplaces, families and communities. Conflict Management Coaching is being increasingly recognised and used by HR professionals, Managers, Coaches and Conflict Management Professionals and can be applied at any stage of a dispute resolution process. It can assist clients to better manage performance appraisal interviews, conduct difficult conversations, manage difficult people skilfully and de-escalate conflict situations. It can be used in the very beginning of a process, when conflict is new or can be used to assist people during or after the mediation process. 
Participants attending the workshop will learn how to coach their clients, using a structured process, to develop their conflict management skills in an environment designed to optimise learning. Methods used include self-reflection, skill-building exercises, discussion, simulations, demonstrations, and skills practices. Participants develop and practice conflict coaching techniques and skills under supervision of highly experienced trainers and mentors.
During the four day workshop participants will:

*     Understand the theory, principles and methods specific to the CINERGY® model of conflict coaching

*     Develop practical skills and competencies of the CINERGY® model of conflict coaching and it’s applications

*     Have multiple opportunities to practice the skills necessary to be a CINERGY® Conflict Management Coach with support.

*    Understand how the dynamics of conflict interface with coaching principles to provide a structure for clients to work through their conflicts and disputes.

*     Receive high levels of mentoring and supervision during skills practices.

*     Receive Certification of Course Completion having completed the four days training

*     Receive documents, workbook and templates to use with permission (on completion of course)


Dates and Times:   Thursday 1st,, Friday, 2nd, Monday 5th and  Tuesday 6th October 2015 from 9.30am to 5pm

Venue:   :                    Mediation Northside, Civic Centre, Bunratty Road, Coolock, Dublin 13

Cost:                           €995.00 reduced from €1,350 if paid before 15th August May 2014 and includes all course

                                    materials, refreshments and lunches on each of the course days. 

Trainers:                    Catherine O’Connell and Mary Rafferty  

For information: Telephone Catherine at 087 9936237       Email catherine@blossomdevelopment.com

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       CINERGY® Conflict Management Coaching Workshop Booking Form

                                    Thursday 1st, Friday 2nd, Monday 5th and Tuesday 6th October 2015 

            Please complete this form and return it with your payment to cheque to:  42 Augbrim Stoneybatter Dublin 7 Ireland Alternatively  pay by electronic bank transfer to Bank of Ireland, Phibsboro, Dublin 7. Account number 82126431: Sort code 900623 EFT Bic andIBAN :IBAN: IE04BOFI90062382126431
Paper form: 
IE04 BOFI 9006 2382 1264 31   BIC: BOFIIE2DXXX



     Name   __________________________                                                                     Profession       ______________________



     Address        ____________________________________________________________________________________________






      Mobile     __________________________    Email      ______________________________________________________________



       Signed         _____________________________________________________________


      For further information please contact Catherine O’Connell 087 9936237 or Varerie Gaughran at Community Law and Mediation  on 087 6975848

      This workshop is approved for 24 Continuing Professional Development (CPD) points from the Mediator’s Institute of Ireland and is approved for 26.5 hours of Continuing Coaching Education units from the International Coach Federation. .